Frequently Asked Questions
Everything you need to know about shopping with Cheerstash
What is the typical shipping timeframe for orders?
Standard shipping usually takes 3-7 business days within the continental United States. International shipping times vary by location, typically arriving within 10-21 business days.
How can I track the status of my delivery?
Once your order has been dispatched, you will receive a confirmation email containing a unique tracking number and a link to monitor your package's journey.
What is your return and exchange policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund or exchange.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are the products on Cheerstash covered by a warranty?
Yes, all products sold on Cheerstash come with a standard 12-month manufacturer's warranty against defects in materials and workmanship.
Can I modify or cancel my order after it has been placed?
Orders can be modified or canceled within 2 hours of placement. After this window, the order enters our fulfillment process and can no longer be changed.